REFUNDS & RETURNS

Last updated: July 31, 2024

Thank you for shopping at Phonezone.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Phonezone, 609 Foote AveJamestown, NY 14701.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Phonezone, accessible from https://www.phonezoneshop.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

All orders on this site are final, with no returns or exchanges.

If the item is defective please contact us within 7 business days and please make sure that:

  • The Goods were purchased within the last 7 business days

  • The Goods are in the original packaging

  • You have proof of receipt of the Goods or proof of received delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above conditions at our sole discretion.

Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Phonezone
609 Foote Ave Jamestown, NY 14701

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to review a defective item without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: +1 (716) 488 0010

  • By visiting our store at 609 Foote Ave Jamestown, NY 14701